return policy

At Mon Cheri, we want to ensure that your experience is as delightful as the gifts we offer. To provide you with the best service, we have established the following return policy:

1. Exchanges:

We do not offer returns, but we gladly accept exchanges for items of the same or greater value within 3 days after your order has been delivered. Please note that the customer is responsible for the shipping fees associated with the exchange.

2. Order Cancellations:

Once an order has been placed, it cannot be canceled. Please make your selections carefully and review your choices before confirming your purchase.

3. Out of Stock Items:

While we strive to maintain accurate inventory records, there may be instances where your order cannot be fulfilled in its entirety. In such cases, we will notify you promptly and offer alternatives or a refund for the items that are unavailable.

We value your understanding and cooperation with our return policy. Our aim is to make every Mon Cheri experience exceptional, and we are here to assist you with any inquiries or concerns you may have. Please don't hesitate to contact our customer support for further assistance.

Thank you for choosing Mon Cheri for your gifting needs. Your satisfaction is our priority.